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Frequently Asked Questions

everything you need to know before Your Mana Experience

MANA Cruises offer both Private Charters and Shared Charters.  To define each:

 

Private Charter: Our Private Charter options provide a chartered yacht for up to six passengers, with a Captain and Mate included.  All Private Charters are at a set rate, no matter the passenger count (up to six).  Private Charters allow guests more flexibility with the day’s schedule and activities. Private Charters are most popular with couples and families and also includes our drink and menu services.  Yacht rentals are not a service that we offer.  Check out our videos below to learn more about the benefits of Private Yacht Chartering on Oahu.

 

Shared Charter:  Our Shared Charter is a shared cruise for up to six passengers, with a Captain and Mate included.  These Shared Charters are provided at a “per person” rate, and allows guests to experience a private type trip with other guests.  Shared Charters are less customizable than our Private Charters but still offer great activities guided by our Captain and Mate.  These Shared Charters do also include our drink and menu services.  Check out our videos below to learn more about the benefits and differences of Private and Shared Chartering on Oahu.

6 PASSENGERS

 

All cruises and charters are limited to a passenger count of six (6) due to Coast Guard regulations.

 

MANA Cruises promotes a comfortable and intimate setting where ample space is available to everyone.  Whether you are a couple or a  family, rest assured that you’ll have room to stretch out and personal attention at any time. 

Yes, we have a cancellation policy for both our guests and our company.

 

GUESTS

  • All reservations must be cancelled no later than 72 hours prior to the scheduled departure.  No refunds will be given to these cancelled reservations.
  • All cancellations due to COVID-19 or domestic and international travel restrictions will be addressed on a “case by case” basis by MANA Cruises and its management team.
  • Reservations booked through third-party affiliates may be subject to different policies and not controlled by MANA Cruises.

COMPANY

  • All charters may be cancelled at the captain’s discretion any time before the scheduled departure.  A full refund will be provided to all paying guests when a cruise or charter is cancelled by MANA Cruises.
  • Though we do our very best to avoid these situations, poor weather, safety concerns, and unforeseen mechanical problems can arise at anytime.
  • Reservations booked through third-party affiliates may be subject to different policies and not controlled by MANA Cruises.
$1.00 Fee ??

The Ocean Stewardship User Fee (OSUF), established by Hawaii’s Act 46 in 2021, is a $1 fee charged to participants of commercial ocean recreation activities. Managed by the Department of Land and Natural Resources (DLNR), the fee aims to fund the conservation, protection, and enhancement of Hawaii’s marine ecosystems. This initiative addresses the impact of marine ecotourism on the environment by funding conservation efforts, educational activities, and enforcement actions to mitigate damage to marine life and habitats. The OSUF is expected to generate between $1 million and $5 million annually, with allocation based on user volume by county. Commercial operators are responsible for collecting and remitting the fee monthly, ensuring compliance through an online system. The fee applies to various activities including snorkeling, fishing charters, and whale watching. Non-compliance can lead to fines and permit revocation. This measure seeks to ensure the sustainability of Hawaii’s marine resources, involving ocean users in the stewardship process to preserve the marine environment for future generations.

Yes, gratuity in the charter culture is a normal tendency, but much like the general service industry it is never an expectation.  Any gratuity for your charter crew is a much welcomed reflection of efforts and care provided by that team. 


Gratuity is not included in any pricing but can be arranged to be added directly to your booking if desired, pre or post charter.  It may also be directly provided to your crew in form of various tender. 


In consideration of many different cultural norms, gratuity in the charter industry may range between 10 to 20%.  


Again, it is never an expectation, but always very welcomed by all crew.  No matter your consideration, you can always expect to be hosted with aloha and care from our MANA team. 

Feeling Queasy? Let’s Keep Seasickness at Bay!
At MANA Cruises, your comfort is our priority. Seasickness can happen, but don’t worry, we’re prepared. Our vessels are stable, and we’ve got tips and remedies onboard to help you. If you’re prone to motion sickness, consider over-the-counter remedies before boarding – while reading all labels.  Most motion sickness medications normally suggest taking 12-24 hours prior. Onboard, stay on the deck for fresh air and fix your gaze on the horizon. Our crew is here to assist, making sure your cruise is enjoyable and comfortable. Remember, the sea’s sway is part of the adventure – we’ll help you navigate it smoothly!

First and foremost, all charters are offered as barefoot cruises for all vessels.  There is no need for heels, shoes or boots as all footwear will be removed. Slip-on type of footwear are easiest for onboarding and deboarding.

 

For snorkeling charters:  Wear anything comfortable and flexible.  If you plan to jump into the water with us, bring or wear your swimwear.  A hat for sun protection is always a great idea to ensure you don’t burn your upper extremities.

 

For evening charters:  Button downs and dresses are welcome to the boat, however keep in mind the possibility of windy conditions. Anything comfortable and flexible will always be great.  Whether Summer or Winter, the temperature cools quickly when the sun disappears; bring an extra cover up or sweater if you get cold.

 

Towels: For any charter that may include snorkeling or swimming, we always kindly suggest bringing towels.  Though we have towels aboard for our guests, the more towels, the merrier.

 

Sunscreen: For many reasons besides the obvious, we suggest bringing or pre-applying sunscreen to your skin.  Please note that laws in Hawaii have been enacted that restricts use of non reef-safe sunscreens. Join us in protecting our waters by checking your sunscreens before boarding.  

 

Throughout the year we encounter various species of Fish, Turtles, Eels, Rays, Crustaceans and marine mammals such as Hawaiian Spinner Dolphins and Humpback Whales (Seasonal).  Although it is less common, we do come across other large Oceanic Mammals, such as Risso Whales, Rough Tooth Dolphins, Spotted Dolphins, False Killer Whales, Melon Headed Whales, Pilot Whales and more!

 

Though we love to view our wonderful Hawaiian ocean life as much as possible, it is within our company’s discretion to respect the legal and safe viewing distances applicable to each species.

Yes, we provide various types of gear to help you enjoy the water!  

 

For snorkeling we provide professional masks, snorkels, and fins for both youth and adults.  We also provide high visibility snorkeling belts for comfort and safety.  For more in-water fun, we also may have various floats or tubes available.

Enjoy hosted and pre-ordered drinks from MANA Cruises!  

 

Aboard, we will always offer bottled water, various sodas, local fruit juices, ginger ale and club soda.  Each vessel may vary in regard to availability, but the selection of alcohol can include beer, white wine, spirits, and sparklings. Our spirits consist of Rum, Vodka, Gin and Whiskey.

 

Specialty drinks are available upon request and at an additional cost.  If you require a certain water, soda, or liquor please contact us or include your request in your booking.  We will do our best to accommodate you.

 

Guests are also welcome to bring any other drinks aboard; MANA Cruises does not charge corkage fees.

MANA Cruises proudly departs from two wonderful locations on Oahu: 

 

 

 Ko Olina Marina 

92-100 Waipahe Place

Kapolei, HI 96707

 

Ala Wai Boat Harbor 

5 Holomoana Boulevard

Honolulu, HI 96815

 

Our specific meeting locations are best found using information in your confirmation email provided for each charter. Should you need further assistance or directions to these locations, please call or text us! 

Absolutely! Please advise us of any dietary restrictions (i.e: Vegan, Vegetarian, Allergic to nuts, etc) at time of booking so we can be sure to accommodate this request.

 

Please note, that not all requests may be able to be met.  We will do our best to ensure your safety, comfort and satisfaction with our provisions.  Out of caution for safety at sea, we do reserve the right to withhold food or beverage services to guests with severe allergies. 

The short answer is Yes!  

 

Each vessel does come equipped with different types of fishing gear and tackle.  Fishing is by no means guaranteed to be done on shared charters out of respect to those who may not want to fish.  However, often times we do fish on both shared and private charters.    In most cases, we practice “catch & release”; however, our team does reserve the right to take home any legal catches. 

 

We may catch: Yellowfin Tuna (Ahi), Wahoo (Ono), Dorado (Mahi Mahi), SkipJack Tuna (Aku), White Trevally (Papio), Blue Trevally (Omilu), Goat Fish (Weke), and various other types of pelagic and reef fish. 

 

Please contact us if you may have further questions to this topic!

 

Informative Videos

When is Whale Season?

Hawaiian Humpback Whales

Seasonally, Hawai’i is graced by the presence of Northern Pacific Humpback Whales. They normally visit the islands between December and April.

 

On the other hand, we see Hawaiian Spinner Dolphins all year long! They are nocturnal and swim in shallower water during the day – they travel to deeper water during the late afternoon and evening to hunt.

 

Although it is rare, it’s worth mentioning that we do come across other Large Oceanic Mammals, such as (but not limited to) Risso Whales, Rough Tooth Dolphins, Spotted Dolphins, False Killer Whales, Melon Headed Whales and Pilot Whales!

Can we swim with dolphins?

Hawaiian Spinner dolphins

Now-a-days instagram posts may lead you to believe that swimming with dolphins or whales is a thing. The short answer is – no, you may not swim with dolphins or whales.


State and Federal regulation prohibits vessels (and swimmers) from approaching dolphins closer than 50 yards and whales closer than 100 yards.

 

All Marine Mammals are protected under the MMPA (Marine Mammal Protection Act)


As of October 21st, 2021 – NOAA & Federal Regulations prohibit the act of approaching & swimming with dolphins.

Still have more questions?

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